People and Organization: Developing People Skills

 

A systematic study on People and Organization can improve behaviour predictability, and, while it’s may not be perfect, it provides excellent roadmaps to guide managers and leaders. In today's business world, soft talents, people skills, and emotional intelligence are buzzwords of the day. However, what precisely are these things, and how can we tell whether we have them? And if we don't, where do we get them from?

It is important for managers to develop their interpersonal “people skills” to be effective. Understanding people behaviour led to productivity improvement, reducing absenteeism and turnover, and building trust. These characteristics will increase organisational citizenship behaviour and job satisfaction thus making organisations more meritorious. People with strong interpersonal skills are upbeat, collected, and self-assured, and they often have a magnetic personality. They are able to work well with others, improve the performance of those around them, create a great work environment, and accomplish their goals. As a leader, much of your professional success is dependent on your ability to comprehend and engage with others. In order to enhance your natural charisma and cultivate stronger interpersonal skills, here are several easy tips.

Establishing a connection is the first step. Includes staff in your decision-making process that can contribute to a more effective and productive work environment and culture. As a result of bringing people together for a similar cause and shared goals, they will be better at their jobs, more engaged, and more likely to come up with new and inventive ideas.

 Next, make it a practise to appreciate staff for their hard work. A simple “thank you” and “good job” shows people that you care. The more you truly care for people, the simpler it will be to work together in future. Employee morale will rise as a result of this. Whenever you express your admiration for someone's character, ability, accomplishments, or possessions, you help them feel appreciated and appreciated themselves. It helps to create rapport when you provide praises on a regular basis, even for an easy task.

In workplace, we will always be unique in some ways and identical in others. There is always place for disagreement and blame, just as there is always room for a fresh viewpoint and empathic understanding. For every conflict arise under our authority, remember to resolve it amicable by focusing on improvement rather than focusing on flaws. Before you talk, make an effort to hear what others have to say. This will help you become a leader who listens to others before deciding what to say and making wise decision that works for everyone.

In a nutshell, being able to relate to others on both a personal and professional level is a sign of excellent people skills. Having the ability and willingness to work with people toward a common objective is what it means to be socially adept.

Words by: Dr Pang Kim Kwong PhD,
MAHSA University